Privacy Policy for Nexus Net-Zero
This Privacy Policy describes how SenergyTech LLC ("we", "our", or "us") collects, uses, and protects your information when you use the Nexus Net-Zero mobile application.
Company: SenergyTech LLC
App Name: Nexus Net-Zero
Website: https://senergy.mn
Contact: support@senergy.mn
1. Information We Collect
- Personal information such as name, email address, and phone number
- Device information such as device identifiers and app usage data
- Location data to help show nearby charging stations where applicable
- Charging session data, connector usage, and related service activity
- Payment and transaction information related to top-ups or charging
2. How We Use Your Information
- To provide and operate EV charging related services
- To authenticate users and maintain account security
- To process payments and transaction records
- To improve app functionality, reliability, and user experience
- To send important notices, updates, and service-related messages
- To comply with legal and regulatory obligations
3. Data Protection
We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, misuse, or loss.
4. Third-Party Services
We may use trusted third-party services such as payment processors, cloud infrastructure providers, analytics providers, and notification services. These services may process data in accordance with their own privacy policies and applicable laws.
5. Data Sharing
We do not sell personal information. We may share information only when necessary to operate the service, complete transactions, comply with legal requirements, or protect our rights and users.
6. Your Rights
- You may request access to your personal information
- You may request correction of inaccurate data
- You may request deletion of your account or personal data where applicable
- You may withdraw consent for optional communications
7. Contact Us
If you have questions or requests regarding this Privacy Policy or your data, please contact us at support@senergy.mn.
Last updated: April 14, 2026